The features shared in our guide may not work on older versions of Mac OS. TeamViewer should now have the permissions required for remote access. TeamViewer One of the most popular software to remotely access a computer. From here, you will just need to hit the checkbox next to each of these options.
You will need to hit the Padlock icon in the bottom left, and then enter the Administrator username and password.ģ. These options will bring up the following dialog, which will allow you to make changes to all settings at once: To allow access, click the “ Request Access…” option next to “ Screen Recording” and “ Accessibility”, you will also need to give TeamViewer “ Full Disk Access” by clicking the “ Open Full Disk Access Preferences…” button. By default, all remote control options are set to “ Denied”.Ģ.
When TeamViewer opens, you should be greeted by the below screen. You'll need to share this ID and password with the Planmeca Technical Support team member you are speaking with, so that they can get connected.įor Max OSX-based environments, specifically those with the Catalina update, some configurations need to be made to TeamViewer's access so that the Technical Support team member can take control once getting remoted in. If you are using a Windows-based PC, the TeamViewer Quick Support will download and open up with “ Your ID” and “ Password”.
